How to Rock Your First Week in a New Call Center

Posted

The first few days in a new call center are always stressful. It’s always buzzing, there are a lot of new names and faces to remember and then there is a new phone system and set of expectations to master in order to represent your company well for the dozens of customers that you will… Read more »

Get Promoted This Year With These 7 Steps!

Posted

Attention, you go-getters! It’s a new year and it’s time to go after that promotion you’ve been fantasizing about for months. Getting a promotion doesn’t just happen. Just working hard isn’t how to get promoted – it takes a much more active and strategic approach. If you want to take the next step in your career, these… Read more »

Stress is a Killer…of Your Productivity. Here’s What to Do:

Posted

Workplace stress is one of the number one detriment to our productivity. Working harder is actually less productive than we think. If we don’t get completely burnt out, we can still experience a drop in our mental and physical capabilities. This is why it is so important to take care of your mental and physical… Read more »

What a Mirror Can Do for You During Your Phone Interview

Posted

Do often feel as though you know how to succeed in a standard face-to-face interview but you’re not sure how to succeed in a phone interview? It’s much harder to judge the success of your phone interview when you can’t see the reaction from your interviewer. While working with recruiters, your first interaction with them… Read more »

Beat the Holiday Stress and Stay Productive at Work with These 6 Tips

Posted

The holiday season is here, and with the excitement comes a busy schedule and a lot of added stress. Expectations for family events and end-of-the-year deadlines can add a lot of weight to your shoulders. Eliminate holiday stress and stay productive at work through the holiday season by taking a few helpful steps. Take care… Read more »

What Do You Do If You Are Being Bullied At Work?

Posted

Workplace bullying is more common and severe than most professionals think. Too often is this behavior tolerated as the standard of adult leadership – AKA “Tough love.” The fact of the matter is that direct or passive aggression impedes productivity and workplace stability making both, in any form, unwelcomed in any business setting. Identifying workplace… Read more »

4 Things Your Resume Doesn’t Have That Your LinkedIn Profile Should

Posted

Don’t just copy and paste your resume into your LinkedIn profile and call it good. You may standout on LinkedIn, but not in a good way. Your profile will come off like a resume – short, boring and focused on the past. Your LinkedIn profile does not operate by the same limitations resumes do in… Read more »

6 Ways to Show Your Team How Thankful You are This Thanksgiving

Posted

What better time than the holiday season to show your employees how grateful you are for all of their hard work this year? In the spirit of Thanksgiving, now is the perfect opportunity to give thanks to your team, however, showing gratitude to your employees in a way that actually shows, means doing more than… Read more »

These 5 Steps Will Fix a Bad Hire Without Terminating Them

Posted

There’s nothing worse than a bad hire. It puts a huge hole in your recruiting budget by recruiting the wrong person and forcing you to dip right back into that budget to hire a replacement. A toxic employee can also have a lasting negative effect on your entire office’s morale, and hiring managers would be… Read more »

5 Must Ask Questions That Make Interviewers Want to Hire You

Posted

Most hiring managers agree that a one-sided interview is a bad interview. Just agreeing with what an interviewer has to say, giving simple, rehearsed responses and not showing any intrigue or inquisition about a position, are some of the worst interview habits that job seekers need to fix in order to standout in the application… Read more »