Are You a Bad Boss?

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You might be a boss today, but it’s almost a sure thing you didn’t start out as one. Can you remember what is was like to work for someone else? You probably had multiple bosses before you moved up the ladder. Some were memorable for being reasonable and understanding. One or two might have even… Read more »

How Artificial Intelligence is Changing Recruiting

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Artificial intelligence (AI) is the concept of machines being able to complete tasks in a way that humans would consider “smart.” To some, it brings visions of robots ruling the planet with human slaves, but for now, the reality is much more benign. In the world of recruiting, AI is assisting hiring managers and recruiters… Read more »

Should You Be Networking Through Your Friends?

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Your friends can be a valuable source for professional networking. They usually have connections that are different from yours: They probably work for another company in a separate industry, maybe in a unique location. Your friends could open up an array of new connections that might aid you in advancing your career. Plus, they know… Read more »

How to Boost Productivity During the Workday

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Successful companies have a culture, and their culture becomes part of their identity. After your business obtains an identity, all sorts of positive things begin to happen — it becomes infused with enthusiasm and morale increases. In a work atmosphere that is now dominated by the millennial generation, having a corporate culture is vital to… Read more »

Our Advice for Job Hunting While You’re Still Employed

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You’re one of those unfortunate workers who has lost a job to a down economy or downsizing. Now you’re free to look for your next opportunity anywhere or anytime. So, you update your resume and start searching. That’s one scenario. Here’s an even more common one: You’re looking for another job while still working. There… Read more »

How to Coach Your Team Through Organizational Change

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Change happens in every organization. It’s usually necessary, often exciting, and always challenging. And the challenges are not confined to supervisors and managers. It can be a difficult situation for employees as well.  One of the most crucial decisions that you will make as a leader is to involve your employees in the change process…. Read more »

Regardless of the Industry, Get These 10 Skills on Your Resume

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There is a set of universal skills that employers are looking for, and it doesn’t matter in which industry you’re looking. While other applicants are cramming their resumes with filler and catchword skills, you can set yourself apart by knowing and listing those skills that will impress a hiring manager and get you that invitation… Read more »

How to Inspire Your Millennials

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Can’t connect with the millennials on your team? You’re likely letting your perception of millennials impede your ability to manage your new employees. Too often have millennials been stamped with this reputation of needy, or immature. While most are still relatively new to the business world, they have a sense of energy that can be… Read more »

How to Earn a Promotion in Your Call Center Role

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Getting promoted in a call center is a fairly tall task. It’s a heavily competitive environment that is very data driven. To succeed in a call center and get a promotion, you must be reliable. If your company can rely on you to show up every day and deliver compelling customer support or convincing sales… Read more »

Complete Guide to Interviewing: Before, During and After

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In a competitive job market, preparing for an interview and executing the prefect interview is important to stand out over the other applicants. It’s also imperative to know how to follow up after an interview to help seal the deal. Getting hired has become a long process. That is why it’s so important, especially for… Read more »