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As 2020 comes to an end, we are all very hopeful for a new year. That means new beginnings, goals and possibilities. To prepare your team for 2021, it is ideal to start planning now. While it may seem odd to think ahead when we do not know what the new year entails, it is… Read more »

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The holidays are quickly approaching. Out-of-town guests, parties, shopping, traveling, and the typical hustle and bustle the season brings may distract employees from work. Many people get preoccupied and lose focus on work because of their never-ending to-do lists. For your team to thrive during the busy holiday season, you must view this distraction as… Read more »

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We are halfway through Q4 and the pandemic is still very present. In the beginning, it was all about how to master working from home and staying as close to your “normal” routine as possible. Now we are starting to see a shift where most businesses are half and half, meaning some employees are working… Read more »

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As the work place changes, so do the requirements and expectations. Today’s blog is about the weight of soft skills and how they impact you during a job interview. Even though education looks good on a resume, it doesn’t mean that you will land a job immediately. Soft skills are attributes to a candidate that… Read more »

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At Focus, we staff a variety of roles, with one of our top fields being Customer Service! As Customer Service Reps (CSRs), it is not just about helping customers and answering tough phone calls, though those build a lot of excellent personal characteristics. CSRs help impact businesses by enhancing the customer experience. Lesson 1: Patience… Read more »

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It is with great pleasure that we announce, Focus of Georgia has earned ClearlyRated’s 2020 Best of Staffing award for Client Satisfaction. We are so grateful and humble to help serve our clients in all their business needs. The ClearlyRated award is calculated by measuring client satisfaction with Net Promoter® Score, identifying members on your… Read more »