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The moment you’ve been waiting for is here. It’s time to interview candidates and get the help that your team desperately needs. You completed the first steps by clarifying the job description, setting the pay range, and selecting the interview questions. However, there is one more thing that needs refining—your sales pitch. Wait. A. Minute…. Read more »

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Showing sincere gratitude is the secret weapon for outstanding leadership and employee engagement. In a recent survey by PWC, 88% of business leaders said their company is experiencing higher than average turnover. Now is the time to be proactive about employee retention. If you’re going to give thanks, do it in a way your team… Read more »

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“I ain’t afraid of no ghost!” Ghosting by both employers and candidates seems to be the new trend; however, organizations can prevent it. Simplify Your Application Though it might be tempting to make your application lengthy, so it weeds out the weakest candidates, you risk frustrating talented ones. If your job openings are hard to… Read more »

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Don’t shoot the messenger! The job market has changed. Today, we discuss the 5 proven ways your company can benefit from using a staffing agency. Money Recruitment firms save you money, offering flexibility and mobility in your recruiting process. In particular, Focus provides a consultive approach, including a free custom salary analysis for your job… Read more »

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Consumer values and ideals are shifting faster than ever before. As a result, it is vital to keep your customer service standards high so you’re not trying to run a marathon when you can barely make it through a mile without stopping. So, no matter how complicated customer service gets, remember not to overthink the… Read more »

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“I quit.” The Great Resignation is here, and according to Prudential’s latest Pulse of the American Worker Survey, 1 in 4 workers plan to switch jobs post-pandemic. So does the question, “are my employees going to leave me?” keep you up at night? Our client–let’s call them MayDay faced this problem head-on by partnering with… Read more »