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We are halfway through Q4 and the pandemic is still very present. In the beginning, it was all about how to master working from home and staying as close to your “normal” routine as possible. Now we are starting to see a shift where most businesses are half and half, meaning some employees are working… Read more »

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As the work place changes, so do the requirements and expectations. Today’s blog is about the weight of soft skills and how they impact you during a job interview. Even though education looks good on a resume, it doesn’t mean that you will land a job immediately. Soft skills are attributes to a candidate that… Read more »

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At Focus, we staff a variety of roles, with one of our top fields being Customer Service! As Customer Service Reps (CSRs), it is not just about helping customers and answering tough phone calls, though those build a lot of excellent personal characteristics. CSRs help impact businesses by enhancing the customer experience. Lesson 1: Patience… Read more »

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It is with great pleasure that we announce, Focus of Georgia has earned ClearlyRated’s 2020 Best of Staffing award for Client Satisfaction. We are so grateful and humble to help serve our clients in all their business needs. The ClearlyRated award is calculated by measuring client satisfaction with Net Promoter® Score, identifying members on your… Read more »

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Hiring a new employee can be time consuming and expensive, especially in the middle of the COVID-19 pandemic. As an employer, you want qualified candidates to help weather the storm with you during these uncertain times. If you are looking to save time and money, hiring a staffing agency might be your next business decision…. Read more »

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Phone interviews are not exactly a new normal for us at Focus of Georgia, but they’re important as ever as we continue to social distance and encouraging our clients to do the same. While in person interviews are already nerve-wrecking (yes, we get it!) we imagine phone interviews hold a similar feeling for our candidates…. Read more »