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Baby Boomers Retire

It’s hard to believe, but this generation known as Baby Boomers is retiring at a rapid rate. And in another seven years or so, one-quarter of the population in the United States will be 60 years of age or older! As these Boomers retire, they will be leaving with years of experience and knowledge. That’s… Read more »

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Focus of Georgia

Your resume is often the first thing a hiring manager sees when you apply for a job. And if you haven’t been looking for a job in quite a while, you might be giving them an outdated sheet of paper to read. With all of the competition for jobs in certain markets, you don’t want… Read more »

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Focus of Georgia

Newly promoted managers not only encounter a new set of responsibilities but also an assortment of fears and doubts that can make the promotion feel exhilarating and overwhelming at the same time. Every new manager faces them and must learn from them. Here are some of those lessons shared by seasoned managers hoping to ease… Read more »

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Focus of Georgia

You’ve taken all of the standard steps in finding your next job: revamped your resume, tailored your cover letter to each company, and gave all your social media accounts a professional look. But are you aware that sending your application at the wrong time of day could offset all those other important strategies? According to… Read more »

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Focus of Georgia

Technology is changing the look of the workplace at a rapid pace. Many of the jobs that require few high-level skills are becoming obsolete because of automation. Technical jobs, on the other hand, are plentiful but lack qualified workers to fill them. Your chances of remaining relevant in the future marketplace will hinge on developing… Read more »

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You’ve been job hunting for quite a while, and it’s starting to feel like you’re never going to get an offer. You might not have reached the point of desperation, but things are heading in that direction. And then you get the call you’ve been hoping for—there’s a job offer on the table. Your first… Read more »

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Focus of Georgia

You’ve likely heard lots of tips and suggestions to help you ace your job interview. All of that standard advice—do your research, prepare for commonly asked questions, dress for success, etc.—is valid and valuable. And there’s a good chance you know it and will use it. But, that doesn’t mean that they’re everything you should be… Read more »

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Focus of Georgia

It’s easy to get into babysitting mode when you’re a manager. You want things to run smoothly, so you try to keep your team happy for the 8-hour workday. You want their cooperation, so you reward them when they show team spirit. All of this is understandable, but if that becomes your management style, you… Read more »

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Focus of Georgia

In the past, managers scheduled once-a-year reviews at which time they let their employees know what they were doing well and what needed improvement. After the meeting, the workers were sent back into the work area with the hope that they would become better at their jobs and come back next year to a sparkling… Read more »

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Call Center Superstar

“Nothing happens until someone sells something.” That quote has been attributed to everyone from Henry Ford to Peter Drucker, but it isn’t all that important who said it first. Instead, it’s the message—someone has to sell something before anything else can happen—that counts. Sales get the ball rolling, and if you’re looking to enter the… Read more »