All successful relationships revolve around good communication. Without it, they just won’t work properly. And that’s especially true in the office, where weak communication among team members and managers can be harmful and keep your organization from being successful.
If your goal is to keep your people engaged and satisfied in the workplace, follow these suggestions for improving communication in the office.
1. Make Sure You Have a Communication-Friendly Office
Creating an atmosphere that encourages communication begins with you. When you communicate freely, the rest of the office will start sharing their feelings and ideas. Greet them first thing in the morning, and throughout the day ask them questions, let them know what you’re feeling, and offer them your ideas and ask for feedback.
Stress to your team that you have an open-door policy, and urge them to talk to you whenever they have the need.
2. Communicate Constantly
Don’t wait until your annual reviews to have serious communications with your people. Schedule one-on-one meetings regularly, so you are always up to date on what they are doing, how they are feeling, and what they need from you to make contributions to the company.
In addition to the one-on-ones, schedule meetings with the whole team, at which time they can share concerns and ask questions, while managers fill them in on future projects and new goals for the organization.
3. Communicate Both Ways
It almost goes without saying that one-way communication is not effective. Whenever or however you communicate, be sure to encourage your employees to offer feedback, share their thoughts, or get involved in a discussion.
For example, if you’re sending out a company-wide email concerning a big change within the organization, ask the recipients to pass on any questions, concerns and thoughts directly to your office. And then respond to the comments as soon as you can.
4. Keep Most of it Face-to-Face
While using email and other communication tools is fine, face-to-face communication will come across as more authentic and sincere. If you can talk to someone without disrupting work too much, the human interaction is preferable to typing a message.
5. Know When to Listen
Listening is a communication skill that every manager would be wise to cultivate. Sometimes a team member needs to be able to share, and you’ll have the opportunity to listen and gain some valuable insight. Never underestimate the value of open ears and a closed mouth when they are needed.
Need more tips like these?
For more suggestions on increasing communication and productivity within your organization, contact Focus of Georgia today. We can help you develop your team and grow your business.