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Workplaces are changing so quickly in the modern business landscape. If it isn’t a completely new operating system, it’s a new software or channel for communication. It’s more than understandable why some employees want to go back to the way things were when they were simpler, or keep things the same now while they have… Read more »

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We all know that it is a competitive job market. New grads unfortunately can’t rely on their degrees or even their impressive collegiate accolades to guarantee them the roles they are after. This is why it’s so important for new graduates to know what employers are really looking for and how to play the professional… Read more »

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In a competitive job market, preparing for an interview and executing the prefect interview is important to stand out over the other applicants. It’s also imperative to know how to follow up after an interview to help seal the deal. Getting hired has become a long process. That is why it’s so important, especially for… Read more »

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The first few days in a new call center are always stressful. It’s always buzzing, there are a lot of new names and faces to remember and then there is a new phone system and set of expectations to master in order to represent your company well for the dozens of customers that you will… Read more »

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Attention, you go-getters! It’s a new year and it’s time to go after that promotion you’ve been fantasizing about for months. Getting a promotion doesn’t just happen. Just working hard isn’t how to get promoted – it takes a much more active and strategic approach. If you want to take the next step in your career, these… Read more »

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Workplace stress is one of the number one detriment to our productivity. Working harder is actually less productive than we think. If we don’t get completely burnt out, we can still experience a drop in our mental and physical capabilities. This is why it is so important to take care of your mental and physical… Read more »

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Do often feel as though you know how to succeed in a standard face-to-face interview but you’re not sure how to succeed in a phone interview? It’s much harder to judge the success of your phone interview when you can’t see the reaction from your interviewer. While working with recruiters, your first interaction with them… Read more »

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How you choose to lead your team can make all the difference when it comes to effectively mentoring, motivating, teaching and leading your team to achieve and exceed each goal you have set forth. When it comes to the most effective leadership styles, there isn’t one that surpasses the others or is more suitable for… Read more »

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The holiday season is here, and with the excitement comes a busy schedule and a lot of added stress. Expectations for family events and end-of-the-year deadlines can add a lot of weight to your shoulders. Eliminate holiday stress and stay productive at work through the holiday season by taking a few helpful steps. Take care… Read more »